To ensure that a product performs well and keeps pace with evolving business needs and markets, we make a long-term commitment to each product’s roadmap by providing a full complement of managed services for its upkeep. We offer cost-effective managed services packages, from short-term solutions to 24/7/365 on-call services.
Mission Data brings more than 20 years experience in optimizing clients’ IT infrastructure to help them drive the most value from their digital assets. We monitor and roll out updates regularly for compliance and optimal performance. We communicate proactively and use a continuous integration and continuous delivery stack to ensure updates are executed accurately and efficiently.
Lifecycle Support
Mission Data provides a dedicated team to guide your digital product’s evolution. After launching the Minimum Viable Product, we work with you through continuous integration in the ongoing enhancement and update of the product. We make sure you’re following your product roadmap and steer your project to success.
Maintenance
We provide ongoing maintenance for incidents, bug fixes, minor enhancements, suggested platform improvements, and change requests. We also monitor feedback for native solutions, platforms, and connected products, and troubleshoot maintenance needs before problems arise.
Product Infrastructure Management and Hosting
We define the necessary infrastructure that includes connectivity, databases, integration, and more. Whether clients have dedicated servers or are connected to the cloud, Mission Data provides secure hosting services to ensure your website is stable and reliable for all users at all times.
Risk Management
Digital risk management is imperative to your long-term digital strategy. Mission Data will assess all areas of clients’ networks, servers, and devices to ascertain the status of the infrastructure and architecture. We provide a continuous testing environment to diagnose any vulnerabilities and deploy a rapid response.
Systems Administration
We provide end-to-end systems administration services, including user management, database optimization, network administration, and data storage, backup, and recovery. To ensure consistent communication and collaboration, clients are provided with custom help desk services and a dedicated project coordinator.