Managed Services
Mission Data offers a range of managed services to keep our clients' websites and web-based solutions, and the platforms they run on, available, performing well, and evolving to meet the changing needs of their visitors and business goals. Our life cycle approach to operations, management, and maintenance of websites and applications enable our clients' mission critical functions to be carried out worry free.
Web application maintenance and support
Websites and web-based applications need to be maintained and supported on an on-going basis as enhancements are desired and when operational issues arise. Mission Data offers service plans that, in essence, authorizes us to take on the responsibility of overseeing the website, its functionality and its evolution. Support includes maintenance for application enhancements, updates, incidents and change requests.
Mission Data will maintain a development and testing environment to enable rapid response to requests for problem diagnostics and enhancement development. Our trained resources, who are knowledgeable in the technologies and platforms of the customer solution, are assigned to the account.
Application life cycle management
Software provides organizations with powerful tools to achieve business objectives. However, the complexity of application development, continually evolving technologies and requirements, combined with shortages of trained resources put organizations in a bind to maintain a positive trend of value delivery. Mission Data offers a full life cycle service that reviews alignment of a client's application portfolio to business needs, manages requirements definition and release planning, and then the complete end-to-end development life cycle from design through testing and deployment. Mission Data completes the cycle with on-going maintenance and support.
Website and application hosting
The hosting marketplace is flooded with low cost, low value offerings. Mission Data takes a different approach and provides premier hosting services that recognizes the critical nature of our client's websites and web-based solutions to their business success. Our hosting environment is state-of-the-art using modern hardware, up-to-date operating systems and the latest in virtual machine technology. Virtualization allows us more flexibility than a standard single purpose machine. Virtualization also creates hosting efficiencies which we can pass on to our clients.
Mission Data hosting services range from the basics like site statistics, DNS management, FTP access, and data backup to enterprise class application hosting with various levels of support. Mission Data takes a "care and feeding" approach to our client's hosting needs, giving our clients the attention that high volume hosting providers can't deliver.
Content management
Websites and web-based solutions can quickly become less valuable if the content delivered to visitors and search engines is not current. Keeping content up to date should not require HTML programming skills or multiple tools and technologies. Mission Data provides a content management services that enable businesses to readily and easily review, edit, and update their web solution's content. Our services range from providing on-demand and on call support for content creation and update to self-service content management through a subscription to our content management solution known as Content Magic. The subscriptions or software-as-a-service solution provides secure access to Content Magic that enables a business' personnel to update text and photos, events and other features on their website without impacting the design of the website or requiring knowledge of web page coding languages or practices.
Some web solutions require more complex content management capabilities. Mission Data customizes Content Magic or other packages to meet those specific requirements. For truly unique needs, Mission Data builds custom content management systems.